Privacy Policy
MyMacroMentor is built so that almost everything you record stays on your own device. This policy explains what we collect, the few times information leaves your device, and what you can do about it.
Who we are
MyMacroMentor is operated by 2563529 Alberta Ltd. ("MyMacroMentor", "we", "us"), a corporation registered in Alberta, Canada. You can reach us at info@mymacromentor.com for any privacy question or request.
This policy covers the MyMacroMentor app and this website. The app is not available everywhere, and some features depend on services that are not offered in every country.
Information we collect
Account information
Creating an account gives us your email address. If you sign in through another service, we receive the basic profile details that service passes us, such as your name, an account identifier and the email address on it. Where a sign-in service issues us something to keep that connection working, we may hold it with your account and use it only for that purpose — for example, to disconnect the sign-in if you delete your account. Alongside it we keep a running count of the AI estimates the account has used, so we can apply the allowance. We also keep a record of certain moments in the app linked to the account, described under Using the app below.
Email address, if you ask to hear from us
If you enter your email address on our website to be told when the app launches, we collect that address for that purpose, with your consent. It is not linked to an app account.
Information stored only on your device
Information of the following kinds stays on your phone and is not copied to our servers, including:
- the meals, foods and recipes you log, with their calories and macros (a recipe's ingredient list leaves the phone only if you ask for an AI estimate of it, and a food you save only if you choose to share it, both described below);
- the body statistics you enter — such as your sex, date of birth, height and activity level — and the settings and preferences you choose in the app;
- your weight history;
- the calorie and macro targets calculated for you;
- your streaks, weekly goals and milestones;
- your subscription status — also held off the phone by RevenueCat (below), so it follows your account; when a trial starts or ends, that moment is also part of the record of how the app is used (below).
Health data from Apple Health
If you connect Apple Health, we read the health data you grant us access to, such as your steps and your weight, and the app shows you what it read. We read only; we do not currently write anything back to Health. This data stays on your device, and it is never used for advertising or sold. You choose what to share when you connect, and you can change it at any time in the app or in Apple's Health settings.
Meal photos, described meals and label photos
If you photograph a meal or a nutrition label for automatic estimation — or choose an existing picture from your photo library — that image is sent for analysis as described below, along with any description you type to go with it. If you describe a meal in words instead, typed or spoken, the text is sent the same way. We receive only the picture you choose, and we do not keep it or the words you send with it once your estimate has been produced.
When information leaves your device
Information leaves your device in the following ways:
- Signing in. Your email address and password, or a sign-in you use from another service such as Apple or Google, are sent to our authentication provider to create or restore your session; a password reset sends your email address the same way.
- AI estimates — a meal photo, a described meal or ingredient list, or a nutrition label. The photo is sent to our server, which passes it to Anthropic for analysis and returns the estimate to you; a meal or a recipe's ingredients you describe in words, typed or spoken, are sent as text the same way, as is any description you add to a photo. Neither we nor our server keeps a copy of the image or your words; they exist only for the moment the request is handled. Anthropic receives them for the sole purpose of producing your estimate and handles them under its own terms.
- Speaking a meal. If you describe a meal out loud, your iPhone's own speech recognition turns the audio into text before anything reaches us, and that may involve Apple's servers under Apple's terms. We never receive the audio — only the text, and only when you send it for an estimate.
- Food search. The words you type are sent to our servers, which return matches from nutrition data we hold, such as public databases like USDA FoodData Central and Open Food Facts, and foods other people have shared. The request goes with the session that keeps you signed in.
- Sharing a food. If you choose to add a food you saved to everyone's search, its details, such as its name, brand, serving and nutrition figures, are sent to our servers linked to your account so we can review it. If we approve it, other people may find it in their search; we do not show them your name or account.
- Barcode lookup. The barcode number you scan is sent to Open Food Facts, again without your name, email or account.
- Starting, restoring or checking a subscription. The app sends your account identifier to RevenueCat, which holds the App Store's record of your purchase so your plan follows your account; RevenueCat also records the kind of device and when the app was last used, under its own privacy policy. Our server checks with RevenueCat whether an account is on Premium when it needs to know what allowance applies to a request.
- Using the app. The app may record certain moments in it, such as finishing setup, logging a first food, or seeing, starting or ending a subscription offer or trial. Each record carries details such as what happened, the screen or feature it happened on, and the time, and is sent to our servers linked to your account, so we can understand how people use the app, such as where they choose a plan, and improve it. The moments we record may change from time to time.
- Deleting your account. The request goes from the app to our server, which removes your account, the estimate count and the record of use held against it, removes your account's link to any food you shared, and asks RevenueCat to remove its record of you.
- Crash reporting. When something in the app fails, it sends a diagnostic report to Sentry so we can find the fault and fix it — the technical details of what went wrong, such as the error itself, what the app was doing beforehand, and the device and app version it happened on. The report is tagged to the installation it came from, so repeat faults can be told apart. It does not carry your name, your email or your account.
- Asking to hear from us. The email address you enter on our website is sent to Kit, the service that sends our email, which holds it for us. Kit may send you a message asking you to confirm before we email you anything else. Kit may also record, on our behalf, how you interact with the emails we send through it, such as whether one was opened or a link in it was clicked. You can unsubscribe using the link at the bottom of those emails.
How we use information
We use information for purposes such as:
- to create and secure your account and keep you signed in;
- to provide the app's features — logging, search, scanning, and calculating your targets;
- to count how many AI estimates an account uses each day, so we can keep the service affordable;
- for analytics: to understand how people use the app, such as where they choose a plan, and to improve it;
- to tell you by email when the app launches, where you have asked us to;
- to answer you when you contact us for support;
- to find and fix faults, and to keep the app working;
- to protect the app and the people using it from abuse;
- to meet our legal obligations and to enforce our terms.
We may also use information that does not identify anyone — combined, summarised or stripped of identifying details — to understand how the app is used and to improve it.
Service providers
We share information with the service providers needed to run the app and this website, such as:
- Supabase — hosts our accounts system, the daily estimate count, the record of how the app is used, the foods people choose to share, and the nutrition data your searches run against.
- Anthropic — analyses a meal photo, a described meal or ingredient list, or a nutrition label when you ask it to.
- Google — provides sign-in, if you choose to use it.
- Apple — distributes the app, provides sign-in if you choose to use it, and processes subscription payments (we never receive your card details); its speech recognition turns a spoken meal into text, under Apple's terms.
- RevenueCat — keeps track of your subscription so it follows your account onto a new phone. It receives your account identifier, the App Store's record of your purchase and basic device details; we do not send it your name, email or card details.
- Sentry — receives the diagnostic reports the app sends when something fails, so we can find and fix it.
- Kit — sends our email to the people who ask for it on this website and holds their addresses. It receives the address you enter; we do not send it anything from your app account.
- USDA FoodData Central and Open Food Facts — public nutrition databases our food data comes from. Open Food Facts is also queried for barcode lookup.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We may disclose information if the law requires it, or to protect our rights or someone's safety. If the business, or part of it, is ever sold or reorganised, information covered by this policy may transfer with it, and this policy will continue to apply to it until it is replaced.
Technical information that comes with a request
Any request an app or a browser makes over the internet carries technical information with it, such as your device's IP address and details of the software making the request. That applies to the requests described above, including those to the public nutrition databases, which receive them under their own terms. We use this kind of information to deliver the service, keep it secure, and diagnose problems.
Where your information is handled
We are based in Canada, and the service providers we rely on are located in the United States and elsewhere. Information covered by this policy may therefore be transferred to, stored in, or handled in countries whose privacy laws differ from those where you live, and may be accessible to courts and authorities in those countries under their own laws. Where we transfer information, we take steps we consider appropriate to protect it.
Keeping and deleting your information
We keep your account record, the record of how the app is used, and the link between your account and any food you share, for as long as your account exists. You can delete your account in the app (Profile, then Delete account); that removes it from our systems, along with the estimate count and the record of use held against it, and wipes the app's data from your phone. A food you shared is no longer linked to you, and one we approved may stay available in search for others. We also ask our subscription provider to remove its record of you; until that removal goes through we keep your account identifier and nothing else linked to you. Where the law requires us to keep something, we keep only that. An active App Store subscription is Apple's to cancel — do that in your App Store settings, before or after. You can also email info@mymacromentor.com from the address on the account and we will remove it for you.
Diagnostic reports are kept only as long as they are useful for finding and fixing the fault, and they are not tied to your account.
If you asked to hear from us by email, we keep your address with Kit while you remain on our list. You can unsubscribe using the link in those emails, or ask us to remove your address. We may keep a record that you unsubscribed, so that we do not email you again.
What you record is held on your own device, so deleting the app removes it from that device. Where we hold no copy there is nothing for us to restore — if any of it matters to you, keep your own record before you go.
Security
We protect your information with measures suited to how sensitive it is, including encrypting your sign-in on the device and restricting who can reach our accounts system. No system is perfectly secure, and we cannot guarantee absolute security.
What you record belongs to the account that recorded it, and signing out does not remove it from the device. Treat the app as personal to the device it is installed on.
Children
MyMacroMentor is intended for adults. It is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, email us and we will delete it.
Your privacy rights
Canada
Under Canadian privacy law you may ask for access to the personal information we hold about you and ask us to correct it. You may also complain to the Office of the Privacy Commissioner of Canada.
United States
Depending on your state, you may have the right to know what personal information we hold, to request a copy, to correct it, to ask us to delete it, and to opt out of its sale or of sharing for cross-context behavioural advertising — we do neither, so there is nothing to opt out of. Exercising these rights will never result in worse service.
Depending on where you live you may also be able to appeal a decision we make on a request — reply to our answer and say so — and to make a request through someone authorised to act for you, once we can confirm that they are.
To make any request, email info@mymacromentor.com. We may need to confirm you control the email address concerned before we act.
Changes to this policy
If we change this policy we will update the page and the effective date above. If a change materially affects how we handle your information, we will tell you in the app or by email.
Contact
2563529 Alberta Ltd., Alberta, Canada — info@mymacromentor.com